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Adobe Acrobat reader is part of Adobe Inc'due south family of awarding software. This costless tool supports viewing, printing, and annotating Portable Document Files (PDF) files. When you cannot open PDF, the problem could be an Acrobat Reader trouble, or it may be more complicated and crave a comprehensive solution.

PDF documents are the defacto standard for sharing files and ensuring the organisation and flow is not easily modifiable by the recipient. This article volition take you through several ways to set the "cannot open PDF" error.

file repair activity

In this article

Part ane: Why does "cannot open pdf" occur?

Merely, allow's begin by examining some of the reasons that y'all cannot open PDF. The following are the primary reasons a PDF won't open up:

  • Unsupported file type: This is the about mutual reason y'all cannot open PDF. Occasionally some files may erroneously have the default application set to Adobe Reader. This problem is usually an inadvertent human fault.

  • Outdated Acrobat or Adobe Reader: An outdated Adobe Reader or Acrobat program will throw this mistake. Adobe Inc continuously releases updates of its software to incorporate new features and raise security.

  • PDF files created using non-Adobe programs: Many programs can make portable document files. Unfortunately, some of these programs exercise not follow the correct standards. The result is that you cannot open PDF.

  • Damaged PDF files: Sometimes, someone may ship you lot a damaged file. The damage could take occurred during the document's creation or email manual where the document isn't correctly decoded.

  • Damaged Installed Adobe Reader: A damaged installation of Adobe Reader or Acrobat oftentimes gives the error "cannot open PDF." Damage is caused by an interrupted installation procedure, an update from Windows vii to Windows 10, or the computer's file system'south abuse. Corruption tin can occur due to incorrect power shutdown, software failure, or hardware malfunction.

  • PDF files have a virus: The inbuilt Windows Defender or computer virus software can prevent you from opening a PDF file if a virus is detected.

Cannot open PDF

Part 2: 5 Dissimilar Methods to Gear up The "Cannot Open up PDF" Error.

Let'due south now consider 5 different methods to set up the "cannot open PDF" error.

Method ane: Disable the protected style at startup

Starting with version XI, Adobe Reader has a protected mode that runs files in a sandbox. This security feature ensures that malicious code that may be resident in the PDF does not infect organization directories and the Windows registry. There is besides a protected view where near features are disabled. You can tell if the document is in protected view by looking for a yellow ribbon at the elevation of the document. In protected view, the documents open up, but the other features are all disabled.

When protected style is on, yous cannot open PDF in some cases. To check the condition of this code, navigate to File, whorl down to Properties, click Avant-garde, and finally Protected Mode. To disable the protected manner, follow the steps below:

Step 1: Select Edit and scroll downwardly to Preferences.

Step 2: In the Categories listing on the left, select Security (Enhanced).

Footstep three: In the Categories on the left, click Security (Enhanced) and the Sandbox Protections department, uncheck the Enable Protected Mode at startup. Click Yes in the popular-up window, so OK and restart Adobe.

Disable Adobe protected mode

Please annotation that while this method may set the cannot open up PDF error, it too dispenses with the protections put in identify past the developer to ensure your estimator isn't infected with malicious code.

Method two: Install the latest version of Adobe Acrobat

An old version of Adobe Acrobat cannot open PDF files created using newer versions. You demand to update your Adobe Acrobat Reader to the latest version. To perform an update, follow the steps beneath:

Step 1: Click Help and scroll downwardly to Check for Updates.

Step 2: Click Cheque for Updates and look for the application to connect to the Adobe server.

Step iii: After a few minutes, the update is downloaded and installed. Restart Adobe and see if the problem persists.

Check for Adobe updates

Method iii: Checking if the PDF file is damaged

Errors sometimes occur during the cosmos of PDF files. It is not possible to open such files. The file may also go damaged while existence sent over the email. In such a situation, the best thing to practice is inquire the sender to resend the file.

For damaged PDF files, the best solution is to use a professional PDF file recovery tool. We recommend Wondershare Repairit, an software to repair damaged PDF files without making whatever modifications to the original file. Follow the steps below to prepare a damaged PDF file:

Pace one: Download and install Wondershare Repairit from the website. Launch the tool using the desktop icon.Then, click File Repair from the dashboard.

Repair PDF

To locate and add the file you want to repair, click Add. The added file is displayed.

Step 2: To start repairing the file, click Repair. Subsequently the process is consummate, click OK.

Saving PDF files in

Footstep three: Preview the repaired file or files and click Salve Repaired Files, and so click OK. A dialog box will notify y'all that the file(southward) have been saved successfully.

Saving Repaired PDF files in

Method 4: Using an older version of Adobe Reader or Acrobat

Some older PDF documents make non be compatible with newer versions of Adobe Reader or Acrobat in some cases, particularly those that were created using non-Adobe products and are not-compliant with Adobe specifications and standards. This is a tricky upshot because it isn't possible to update a document to use the electric current Adobe version.

The only workaround is to await for an quondam version of Adobe Reader online or a estimator with an older Adobe Reader version. Where y'all already have the latest Adobe Reader running on your estimator, you will have to uninstall it first and so look for an installer for the older version. Adobe has an FTP site where older versions of Adobe Reader tin be downloaded.

Adobe FTP site for old Reader versions

Method 5. Set Adobe equally the Default PDF Owner

We had alluded to this beingness a common problem. Sometimes other applications are fix every bit the default application. When this happens, you get the "cannot open PDF" error. To set your system to automatically open up PDF documents using Adobe Reader, follow the steps below:

Footstep ane: Right-click the PDF, select Open With and then choose the default program.

Choose Adobe Acrobat Reader as default program

Pace 2: Select e'er to utilize the selected program to open PDF files and then click OK.

Adobe Acrobat Reader as default program

Method 6: Repairing your Adobe Acrobat or Reader

The final method involves repairing your Adobe Acrobat or reader using the inbuilt repair tool. To set up the installation, click Aid, then scroll down and click Repair Installation.

Repair Adobe Acrobat Reader installation

The Windows installer will be launched, and Adobe will be re-installed on your computer. This will fix whatever missing or cleaved components. In one case consummate, restart your computer and try opening the PDF certificate again.

The Bottom Line

From the preceding, at that place are many ways to fix the "cannot open PDF" error. E'er brainstorm by troubleshooting and zeroing in on the exact result that has led to the trouble. With this data, you tin can utilise the correct fix from our list of suggested solutions.

For damaged PDF files, your best bet is using Wondershare Repairit. We hope we have provided you with all the data you need to fix the "cannot open PDF" mistake.

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Source: https://repairit.wondershare.com/file-repair/cannot-open-pdf.html